efile4biz help
For fast answers to common questions, check out our knowledge base first.

If you don’t find the answer you're looking for, you can contact us directly.

Customer Service Hours

Pre Tax Season Until January 11, 2026

Monday – Friday, 8:30 am – 6:00 pm ET

Saturday & Sunday, Closed

Tax Season January 12, 2026 - February 2, 2026

Monday – Friday, 8:30 am – 8:00 pm ET

Saturday January 17, 11:00 am – 3:00 pm ET

Saturday January 24, 11:00 am – 3:00 pm ET

Saturday January 31, 11:00 am – 4:00 pm ET

Post Tax Season February 3, 2026 - January 11, 2027

Monday – Friday, 8:30 am – 6:00 pm ET

Saturday & Sunday, Closed

Looking for a form that we don't offer or just have a question or comment about our service?

Please email us.